When it comes to organizing travel for your next meeting or event, our number one priority is delivering an enjoyable and effortless experience for all of your delegates from the second they set off for the airport to the moment they arrive safely home.
Our dedicated group travel managers are highly experienced in arranging domestic and international event travel. Working closely with our events team, they are on hand to deliver a seamless experience that ensures peace of mind for you and your travelers at every step of the journey.
Contact our ETM events team today to discuss your event travel needsContact us
Seamless travel experiences - it’s what we do
When you partner with ETM you also enjoy the benefits of working with the global CTM Group:
- extensive global buying power for cost-effective travel
- first-class personalized service from a dedicated travel team
- intuitive technology for a seamless travel experience at every step of the journey
ETM’s Group Travel service provides your team with 24/7 locally managed global travel support. We offer group registration services and seamless and convenient transfers to reduce costs. You will also benefit from set fares and secured availability with held airline seats.
Services and benefits include:
- Efficiencies for group booking, including air registration integration into the GDS and tailored itinerary proposal and confirmations emails per event
- Customization available for phone, email, and company logos
- Group air flight and cost analysis: web-based tool to compare airfares between multiple originations and destinations
- Air contracts for block space (10+ travelers on the same flights from the same cities)
- Air charters
- Negotiated meetings contracts (generally a 5% discount on airfares)
- GroupTrack, a complimentary self-service air manifest application (arrival/departure)
- 2 financial reports per event included
- Unused ticket tracking
- Consolidated group summary per event/post-program review
- Supports meeting planners with flawless execution of reservations
- Budget management and end-to-end logistics
- Traveler tracking and flight monitoring
- Policy compliance and duty of care
- Personalized high-touch service and 24-hour emergency service
- On-site group travel agent support (or virtual, when required)
Global Group Air
ETM’s global group air department operates worldwide and is open 24/7/365, wherever your travelers are in the world. Your travelers don’t need to wait for US offices on US time schedules – they have easy access to our global teams on their schedule.
Our services included all of the above offered with group travel, plus:
- Air registration technology usable in all regions
- Tickets issued within country – based on the region for the best rates
- EMEA group fares (similar to USA block fares)
- Consolidated global reporting
- Global flight monitoring
- Regional based on-site agent, if required
ETM provided excellent customer service and a web-based platform to ensure that all 1,200 contractors were catered for in terms of flights, accommodation, car hire, and catering. ETM provided a value-added business solution to ensure Visy was setting the benchmark for all COVID-19 measures relating to travel.
- Divisional Procurement Manager | Visy -
The collaborative nature of our working relationship has been evident from the start and this has improved the performance of this complex operation... Thank you for all your hard work.
- Repatriations Client -